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Compliance & Trust

Sub-processors & Trust

Last updated: 9 April 2026

ICO Registration

SwiftSparrow Ltd (trading as Pillar & Post) is a registered data controller with the UK Information Commissioner's Office. Registration Number: CSN4633381. You can verify this registration on the ICO public register.

Our Sub-processors

To deliver our service, we share limited data with the following third-party providers. Each has been selected for security, reliability, and compliance with UK/EU data protection standards. All international transfers are made under Standard Contractual Clauses (SCCs) where required.

Provider Purpose Data Processed Location
Neon Primary database All platform data including job listings, company profiles, and candidate CV files (held max 72 hours) AWS Europe West 2 (London, UK)
Heroku (Salesforce) Application hosting System logs — no personally identifiable information stored in logs AWS Europe West 1 (Dublin, EU)
Stripe Payment processing Billing and transaction records. Card details are never seen or stored by us — handled entirely by Stripe Global / UK (PCI-DSS compliant)
Resend Transactional email delivery Names and email addresses used to deliver account and billing notifications AWS US-East-1
Cloudinary Image storage and delivery Logos and site images uploaded by customers. No candidate personal data. Global CDN
Sentry Error tracking and monitoring Technical error logs for debugging. Configured to minimise PII capture. AWS US-Central
Google Workspace Business email Inbound support and general enquiry emails sent to [email protected] Global / EU (Google Cloud)

Data Residency: All primary platform data — including candidate CVs, job listings, company profiles, and user accounts — is stored in the UK on our Neon database (AWS London). Candidate CVs are automatically and permanently deleted after 72 hours.

International Transfers: Where data is processed outside the UK or EU (Resend, Cloudinary, Sentry), transfers are made under Standard Contractual Clauses in accordance with UK GDPR. We review our sub-processor list annually.

Data Processing Addendum

A Data Processing Addendum (DPA) is available to customers on request. If you require a DPA for your own compliance purposes, please contact us at [email protected].

Questions? Contact [email protected]

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